The Tenant As Consumer: A Welcome Development?
Conference paper
Jackson, A. 2018. The Tenant As Consumer: A Welcome Development? 9th Meeting of the Association of Law, Property & Society. University of Maastricht 31 May - 02 Jun 2018
Authors | Jackson, A. |
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Type | Conference paper |
Abstract | In a recent consultation, Strengthening Consumer Redress in the Housing Market, the UK Government invited responses on the jurisdiction of the Housing Ombudsman, with a view to improving the way in which tenants’ complaints are handled. In particular, it indicated that private landlords would be required to join a redress scheme, where the penalties for poor conduct may include fines, banning orders and prosecution. Against that background, this paper will argue that the consultation is part of a wider trend towards the consumerisation of the private rented sector. By way of example, under the Consumer Rights Act 2015, letting agents must display any fees, charges or penalties that may be payable, while an ‘unfair’ standard term in a tenancy agreement will not be binding on the tenant. |
Keywords | Housing; Landlord and Tenant Law; Consumer Law; Property |
Year | 2018 |
Conference | 9th Meeting of the Association of Law, Property & Society |
Publication process dates | |
Deposited | 29 Jun 2018 |
Accepted | 01 Apr 2018 |
Accepted | 01 Apr 2018 |
https://repository.uel.ac.uk/item/84884
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