MAPPING E-GOVERNMENT STAKEHOLDER REQUIREMENTS TO PUBLIC ADMINISTRATION OPERATIONAL NEEDS

Article


Savvas, Ioannis, Pimenidis, Elias and Sideridis, Alexander B. 2009. MAPPING E-GOVERNMENT STAKEHOLDER REQUIREMENTS TO PUBLIC ADMINISTRATION OPERATIONAL NEEDS. IADIS International Journal on WWW/Internet.
AuthorsSavvas, Ioannis, Pimenidis, Elias and Sideridis, Alexander B.
Abstract

This paper proposes a framework for e-government development projects aiming at the detection of
inconsistencies, incompatibilities and mistakes during the early design stages. This is achieved by
applying a Requirements Engineering methodology for the identification of stakeholder requirements
and dependencies. Furthermore, a generic identification of public administration’s functions is being
proposed making it possible to detect deficits in service provision. Using a Goal Oriented Requirements
Engineering methodology and relevant tools, stakeholders’ and functional goals are mapped. An
example of a knowledge management system, presenting the case of a Greek e-government application is
discussed here in relation to the proposed framework.

Keywordse-Government; Public Administration; e-Government Stakeholder requirements; e-Government requirements
JournalIADIS International Journal on WWW/Internet
ISSN1645-7641
Year2009
Accepted author manuscript
License
CC BY-ND
Web address (URL)http://hdl.handle.net/10552/1506
Publication dates
PrintDec 2009
Publication process dates
Deposited01 Apr 2012
Additional information

Citation:
Savvas I, Pimenidis E, Sideridis A. (2009) Mapping e-Government stakeholder requirements to public administration operational needs , IADIS International Journal on WWW/Internet, Vol. 7, No. 1, pp. 152-165, ISSN 1645-7641.

Page range152-165
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https://repository.uel.ac.uk/item/8632w

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