‘A lot of friends. A lot of appreciation and a phone that never stops ringing’: Voluntary action and social exclusion in East London - a pilot study

This report is an exploratory study of factors involved in voluntary action for twelve people in East London identified as 'community leaders'. They were interviewed by members of the Center for Institutional Studies urban regeneration evaluation team
about their volunteering experiences, how they became involved and what sustained and inhibited their participation. The report suggests some tentative implications for public policy and practice.

Citation:
: Locke, M., Sampson, A., Shepherd., J. (2000) ‘‘A lot of friends. A lot of appreciation and a phone that never stops ringing’: Voluntary action and social exclusion in East London - a pilot study’ CIS Commentary No 96, London: Centre for Institutional Studies, University of East London..