Inter-Personal and Critical-Thinking Capabilities in Those about to Enter Qualified Social Work: A Six-Centre Study

The ‘process’ of intervention is understood to be fundamental to social work—evident in, for example, the literature on reflexivity. Little work, though, has focused on the detailed excavation of the cognitive processes of reasoning in decision making. This is widely recognised as requiring considerable analytic and critical abilities. Although this is long established, its importance is contemporarily apparent at the policy level from the rationale underlying current initiatives such as Frontline. However, it is also long understood that the reasoning capabilities underlying these processes cannot be considered in isolation from the inter-personal–emotional, encapsulated in a long- term theoretical concern for both Heart and Head. Furthermore, terms like ‘capability’ or ‘proficiency’ in professional qualification imply some standard to be reached in practice. This invites measurement. This novel study seeks to bring together three di- mensions of the (i) measurement of (ii) the inter-personal–emotional and (iii) critical thinking—measurement of key facets of both Head and Heart. A six-centre, six-univer- sity collaboration, it focuses on those at a crucial point: where individuals are about to enter qualified practice. The findings show they score highly on most inter- personal measures (with room for improvement), but show huge variability in critical- thinking capabilities. The implications of this are discussed.