Transitions in Human Computer Interaction: From Data Embodiment to Experience Capitalism
Article
Sampson, T. 2018. Transitions in Human Computer Interaction: From Data Embodiment to Experience Capitalism. AI and Society. 34 (4), p. 835–845. https://doi.org/10.1007/s00146-018-0822-z
Authors | Sampson, T. |
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Abstract | This article develops a critical theory of human–computer interaction (critical HCI) intended to test some of the assumptions and omissions made in the field as it transitions from a cognitive theoretical frame to a phenomenological understanding of user experience described by Harrison et al. (the three paradigms of HCI. Paper presented at the Conference on human factors in computing systems. https://people.cs.vt.edu/~srh/Downloads/TheThreeParadigmsofHCI.pdf, 2007) as a third research paradigm and similarly Bødker (when second wave HCI meets third-wave challenges. In: NordiCHI ‘06 Proceedings of the 4th Nordic conference on human–computer interaction: changing roles, 1–8. http://dl.acm.org/citation.cfm?id=1182476; 2006, Interactions 22(5):24–31; Bødker, Interactions 22(5)):24–31, 2015) as third-wave HCI. Although this particular focus on experience has provided some novel avenues of academic enquiry, this article draws attention to a distinct bridge between the conventional HCI disciplinary concerns with predominantly task-based digital work and use context and a growing business interest in consumer experiences in digital environments. Critical HCI addresses the problem of experience in two interrelated ways. On one hand, it explores the role market logic plays in putting user experiences to work. On the other hand, it engages with ontological understandings of experience hitherto realized in HCI by way of a phenomenological matrix (Harrison et al. The three paradigms of HCI. Paper presented at the Conference on human factors in computing systems. https://people.cs.vt.edu/~srh/Downloads/TheThreeParadigmsofHCI.pdf, 2007). The article concludes by bringing in an old thinker (A. N. Whitehead) to consider experience in novel ways that relate ontological concerns to a broader political concept of experience capitalism. |
Journal | AI and Society |
Journal citation | 34 (4), p. 835–845 |
ISSN | 0951-5666 |
Year | 2018 |
Publisher | Springer Verlag |
Accepted author manuscript | License File Access Level Anyone |
Digital Object Identifier (DOI) | https://doi.org/10.1007/s00146-018-0822-z |
Web address (URL) | https://doi.org/10.1007/s00146-018-0822-z |
Publication dates | |
Online | 05 Feb 2018 |
Publication process dates | |
Deposited | 20 Sep 2017 |
Accepted | 24 Jan 2018 |
Accepted | 19 Jun 2017 |
External resource | Plenary talk: Understanding Neurocapitalism |
Copyright holder | © 2018 Springer |
Copyright information | The final publication is available at Springer via http://dx.doi.org/10.1007/s00146-018-0822-z |
https://repository.uel.ac.uk/item/84901
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Accepted author manuscript
Sampson_Critical-HCI_AI&Society-2.pdf | ||
License: Springer Nature Terms of Use for accepted manuscripts of subscription articles, books and chapters | ||
File access level: Anyone |
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