The Perspective of Digital Ecosystems for Accessible Tourism: Conceptual and Operational Issues

Book chapter


Cassia, F., Bigi, A. and Ugolini, M. 2023. The Perspective of Digital Ecosystems for Accessible Tourism: Conceptual and Operational Issues. in: Cassia, F., Castellani, P. and Rosatto, C. (ed.) Accessible Tourism in the Digital Ecosystem Springer, Cham. pp. 31-43
AuthorsCassia, F., Bigi, A. and Ugolini, M.
EditorsCassia, F., Castellani, P. and Rosatto, C.
Abstract

The digital ecosystems logic has the potential to enhance the current understanding of accessible tourism, explaining how valuable tourism experiences for people with access requirements are co-created by multiple actors. This chapter aims to shed further light on this perspective and its conceptual and practical implications. The chapter first presents the theoretical underpinnings of service ecosystems,
6 moving then to digital ecosystems and the role of digital platforms. These concepts are then applied to tourism experiences in general and to accessible tourism experiences in particular. Finally, reflections on the conditions for properly functioning digital ecosystems for accessible tourism are presented.

KeywordsDigital ecosystems; Accessible Tourism; Value co-creation; Technological platforms; Barriers
Book titleAccessible Tourism in the Digital Ecosystem
Page range31-43
Year2023
PublisherSpringer, Cham
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Anyone
Publication dates
Online30 Aug 2023
Publication process dates
Deposited25 Oct 2023
Edition1
SeriesSpringerBriefs in Applied Sciences and Technology
ISBN9783031387814
9783031387821
ISSN2191-530X
Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-031-38782-1_3
Copyright holder© 2023, The Authors, under exclusive license to Springer Nature Switzerland AG
Copyright informationUse of archived accepted manuscripts (AMs) of non open-access books and chapters are subject to an embargo period and Springer Nature's AM terms of use, which permit users to view, print, copy, download and text and data-mine the content, for the purposes of academic research, subject always to the full conditions of use. Under no circumstances may the AM be shared or distributed under a Creative Commons, or other form of open access license, nor may it be reformatted or enhanced.
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