e-Government development: Benchmarking Ghana and Tanzania

Using time-series data from the United Nations e-government Surveys, this paper presents the comparative assessment of e-government (e-gov) in Ghana and Tanzania over the last two decades. The findings confirm tremendous progress in e-government development in bothnations. However, while Ghana has made significantly moreprogress, the indicators for both countries are below th eworld averages, suggesting the need for strategies to boost e-gov development. Furthermore, to accelerate e-gov implementation, both nations need to go beyond systematizing existing procedures by engineering new practices to transform the relationship between government and citizens.