Trust in e-procurement

The efficiency of e-Procurement is based on the imperatives, trust and perceived risk.
Trust is established as a major factor moderating transaction processes on the internet. It has implicit
relational properties and therefore needs the context of a relationship to develop. Previous works
have suggested that lack of trust is a major impediment to e-Procurement. Trust and perceived risk
exhibits inverse relationships and, paradoxically have causative effect on e-Procurement. EProcurement
organisations are in continuous search on how their consumer’s trust can be evaluated.
In this study, based on a synthesis of literature, we offer an integrative model of consumer trust in e-
Procurement. It is a mathematical model that not only maps trust behaviour, but also sensitive and
accommodative of an acceptable risk threshold in electronic transaction environments. It also
proffers solution to the exploration of consumer’s trust evaluation.

Citation:
Okah, J., Nwankwo, S., Shoniregun, C. (2008) ‘Trust in e-procurement’ Proceedings of Advances in Computing and Technology, (AC&T) The School of Computing and Technology 3rd Annual Conference, University of East London, pp.186-193.