Using artificial intelligence-enhanced video feedback for reflective practice in coach development: benefits and potential drawbacks

Article


Bridgeman, J. and Giraldez-Hayes, A. 2023. Using artificial intelligence-enhanced video feedback for reflective practice in coach development: benefits and potential drawbacks. Coaching: An International Journal of Theory, Research and Practice. 17 (1), pp. 32-49. https://doi.org/10.1080/17521882.2023.2228416
AuthorsBridgeman, J. and Giraldez-Hayes, A.
Abstract

Sports coaching has used video feedback for decades to improve athlete and coach performance. More recently, artificial intelligence (AI) and machine-learning technologies have enabled analytics alongside visual review to accelerate development further. So too in coaching conversations, software allows the implementation of behavioural analytics, tracking speech patterns, body language and facial expressions to deliver performance data measured against core coaching competencies. In this study, we interviewed 15 coaches who used AI-enhanced video review software in coaching sessions with clients over several weeks and reflected on those sessions using the recordings and AI-generated data. Our aim was to discover the benefits and drawbacks of using such an approach in reflective practice. Clear benefits emerged: insights gained from video and data analysis drove deeper reflection and heightened self-awareness; coaches focused on skills development, made specific changes to their practice, developed over time and gained in confidence. Challenges included coaches’ nervousness around using new technology, viewing and analysing their own performance, and a sense that the software does not understand the subtle nuances and context of conversations. Limitations are discussed as well as the implications for coach training, reflective practice and supervision. We suggest possibilities for further study in this area.

JournalCoaching: An International Journal of Theory, Research and Practice
Journal citation17 (1), pp. 32-49
ISSN1752-1882
Year2023
PublisherTaylor & Francis
Publisher's version
License
File Access Level
Anyone
Digital Object Identifier (DOI)https://doi.org/10.1080/17521882.2023.2228416
Publication dates
Online12 Jul 2023
Publication process dates
Accepted18 Jun 2023
Deposited14 Jul 2023
Copyright holder© 2023, The Authors
Permalink -

https://repository.uel.ac.uk/item/8w4y4

  • 94
    total views
  • 110
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Internal coach and mental health
Giraldez Hayes, A. 2023. Internal coach and mental health. in: Smith, W-A., Hirsch Pontes, E., Magadlela, D. and Clutterback, D. (ed.) Ethical Case Studies for Coach Development and Practice: A Coach's Companion London, UK Routledge Taylor & Francis Group.
An AI powered system to enhance self-reflection practice in coaching
Jelodari, M., Amirhosseini, M. H. and Giraldez Hayes, A. 2023. An AI powered system to enhance self-reflection practice in coaching. Cognitive Computation and Systems. 5 (4), pp. 243-254. https://doi.org/10.1049/ccs2.12087
Who is a coach and who is a coaching psychologist? Professionalising coaching psychology in the United Kingdom
Moin, T., Giraldez Hayes, A., Stopforth, M., Lynden, J. and Rees-Davies, L. 2023. Who is a coach and who is a coaching psychologist? Professionalising coaching psychology in the United Kingdom. The Coaching Psychologist. 19 (1), pp. 4-18. https://doi.org/10.53841/bpstcp.2023.19.1.4
Online group coaching: the experience of postgraduate students during the COVID-19 pandemic
Nacif, A., Giraldez Hayes, A., Finn, K. and Valdivielso-Martínez, E. 2023. Online group coaching: the experience of postgraduate students during the COVID-19 pandemic. Coaching: An International Journal of Theory, Research and Practice. 16 (2), pp. 190-204. https://doi.org/10.1080/17521882.2023.2205598
Ethics in Education and the Development of Coaches
Giraldez Hayes, A. and Garvey, B. 2023. Ethics in Education and the Development of Coaches. in: Smith, W. A., Passmore, J., Turner, E., Lai, Y-L. and Clutterbuck, D. (ed.) The Ethical Coaches’ Handbook: A Guide to Developing Ethical Maturity in Practice Routledge. pp. 267-278
Arts and Well-Being
Giraldez Hayes, A. 2022. Arts and Well-Being. in: Giraldez Hayes, A. and Burke, J. (ed.) Applied Positive School Psychology Routledge. pp. 125-133
Identify Your Strengths
Giraldez Hayes, A. 2022. Identify Your Strengths. in: van Nieuwerburgh, C. and Williams, P. (ed.) From Surviving to Thriving: A Student’s Guide to Feeling and Doing Well at University SAGE Publications. pp. 19-30
Coaching Psychology as a Profession: Ethical and Practice-Related Issues
Giraldez Hayes, A. and Smith, W-A. 2022. Coaching Psychology as a Profession: Ethical and Practice-Related Issues. in: Psychology in Coaching Practice: A Guide for Professionals McGraw Hill. pp. 28-41
Coaching Conversations to Enhance Wellbeing
Giraldez Hayes, A. 2022. Coaching Conversations to Enhance Wellbeing. in: Giraldez Hayes, A. and Burke, J. (ed.) Applied Positive School Psychology Routledge.
‘It’s kind of revolutionary’ - An Interpretative Phenomenological Analysis Exploring Clients’ Experiences of Using Journaling in Coaching
Cousins, C. and Giraldez Hayes, A. 2022. ‘It’s kind of revolutionary’ - An Interpretative Phenomenological Analysis Exploring Clients’ Experiences of Using Journaling in Coaching. International Journal of Evidence Based Coaching and Mentoring. 20 (2), pp. 53-67. https://doi.org/10.24384/s76n-mr96
Exploring the experience of using music and creative mark-making as a reflective tool during coaching supervision: An Interpretative Phenomenological Analysis
McManus, B. C. and Giraldez Hayes, A. 2021. Exploring the experience of using music and creative mark-making as a reflective tool during coaching supervision: An Interpretative Phenomenological Analysis. Philosophy of Coaching: An International Journal. 6 (2), pp. 22-46. https://doi.org/10.22316/poc/06.2.03
Different domains or grey areas? Setting boundaries between coaching and therapy: A thematic analysis
Giraldez Hayes, A. 2021. Different domains or grey areas? Setting boundaries between coaching and therapy: A thematic analysis. The Coaching Psychologist. 17 (2), pp. 18-29.
Coaching to Develop Psychological Capital to Support Change
Giraldez Hayes, A. 2021. Coaching to Develop Psychological Capital to Support Change. in: Smith, W-A., Boniwell, I. and Green, S. (ed.) Positive Psychology Coaching in the Workplace Springer. pp. 259-273
An Opera for the School of Citizenship
Soliveres, R., Parejo, J. L. and Giraldez Hayes, A. 2021. An Opera for the School of Citizenship. Revista Electrónica de Investigación Educativa. 23 (16), pp. 1-13. https://doi.org/10.24320/redie.2021.23.e16.3722
Musical revitalisation of the schoolyard: results of a service-learning project
Parejo Llanos, J. L., Cortón-Heras, M. de la O. and Giraldez Hayes, A. 2021. Musical revitalisation of the schoolyard: results of a service-learning project. Revista Electrónica Complutense de Investigación en Educación Musical - RECIEM. 18, pp. 167-194. https://doi.org/10.5209/reciem.69734
Arts and Well-Being: The Arts as Positive Interventions
Giraldez Hayes, A. 2020. Arts and Well-Being: The Arts as Positive Interventions. PÓS: Journal of the Arts Postgraduation Program at EBA/UFMG. 10 (20), p. 72–85. https://doi.org/10.35699/2237-5864.2020.20711