Managing Diversity in Nigeria: Competing Logics of Workplace Diversity

Purpose —
The literature on equality, diversity, and inclusion in organizational and
societal contexts has grown in leaps and bounds over the last two decades or so.
Our understanding of these phenomena in a global context is, however, limited, as
attention has mostly been paid to the United States and other Western countries.
This chapter aims to address this gap by exploring workplace diversity in Nigeria,
an under-researched context, characterized by high diversity and low inclusion. Our
goal is to understand the factors that shape diversity management operating in such
a challenging context and to analyze the problems and prospects of building a
highly diverse and inclusive environment.
Design/Methodology/Approach —
Using a case study approach, the chapter analyzes
four dimensions of equality and diversity (ethnic, religious, age, and HIV/AIDS)
across four organizations.
Findings —
This exploratory study highlights the challenges of building a diverse
and inclusive workplace in a weak institutional environment. We identify competing
logics of managing diversity in Nigeria: institutionalizing ethnic representation vs
building a meritocracy (ethnic), maintaining religious neutrality vs promoting reli-
gious freedom (religion), keeping the elder tradition vs harnessing the power of
youth (age), and managing safety and reputation vs providing employment security
(HIV/AIDS).
Originality/Value —
This study sheds light on the importance of underlying
thoughts on the effectiveness of diversity policies and argues that managers and
organizations need to know how to balance competing logics and manage paradox effectively. It accentuates the importance of the national institutional environment in shaping diversity practices and provides insights for practitioners and
policymakers.