When your face doesn't fit: employment discrimination against people with facial disfigurements

Article


Stone, A. and Wright, Toby 2013. When your face doesn't fit: employment discrimination against people with facial disfigurements. Journal of Applied Social Psychology. 43 (3), pp. 515-526.
AuthorsStone, A. and Wright, Toby
Abstract

This study aimed to investigate the recruitment prospects of people with facial disfigurement and a contrasting group of wheelchair users, representing a functional impairment with little aesthetic impact. Three applications were made to each of 144 vacancies using three CVs and cover letters rotated around conditions in which one applicant was described as a wheelchair user, another had a non-contagious facial disfigurement, and the third (control condition) had neither. There was evidence of discrimination against people with facial disfigurement in jobs requiring high (but not low) levels of customer contact, and against wheelchair users for jobs entailing high or low customer contact. Aesthetic considerations, social norms, and the possibility of stigma by association are discussed as potential underlying factors.

Keywordsrecruitment study; discrimination; disability; facial disfigurement
JournalJournal of Applied Social Psychology
Journal citation43 (3), pp. 515-526
ISSN0021-9029
Year2013
PublisherWiley
File
License
CC BY-ND
Web address (URL)http://dx.doi.org/10.1111/j.1559-1816.2013.01032.x
Publication dates
Print29 Jan 2013
Publication process dates
Deposited05 Mar 2013
Copyright informationThe definitive version is available at www3.interscience.wiley.com
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