Determinants for Successful Agile Collaboration between UX Designers and Software Developers in a Complex Organisation

Article


Jones, Alexander and Thoma, V. 2019. Determinants for Successful Agile Collaboration between UX Designers and Software Developers in a Complex Organisation. International Journal of Human–Computer Interaction. 35 (20), pp. 1914-1935.
AuthorsJones, Alexander and Thoma, V.
Abstract

Agile and User-centered design processes have been reported to frequently putting contradictory demands on people working within these methodological frameworks. The current research addresses this point by focussing on the crucial relationship between software developer and designer. An online survey, a contextual inquiry, and a diary study were employed with 107 developers and designers in a large media organization to determine the factors for success in agile development cycles. The results from the survey show that while developers and designers have similar levels of satisfaction with agile processes, there are differences in the factors predicting those ratings. Developers are happier with the wider teamwork but want more access to and close collaboration with designers, while the latters’ concern was the quality of the wider teamwork. Additional contextual inquiries and a diary study with pairs of designers and developers reflected the survey findings that close cooperation (and proximity) was essential for improving communication, reducing inefficiencies, and avoiding suboptimal products being released. However, organizational processes, the setup of the work environment, and managerial traditions meant that this close collaboration and localized decision-making was found difficult to maintain. Results from the survey, the contextual inquiry, and the diary study found six factors for success from collaborations emerged.

JournalInternational Journal of Human–Computer Interaction
Journal citation35 (20), pp. 1914-1935
ISSN1044-7318
Year2019
PublisherTaylor & Francis
Accepted author manuscript
License
File Access Level
Anyone
Digital Object Identifier (DOI)doi:10.1080/10447318.2019.1587856
Web address (URL)https://doi.org/10.1080/10447318.2019.1587856
Publication dates
Print24 Mar 2019
Publication process dates
Deposited22 May 2019
Accepted18 Dec 2018
Accepted18 Dec 2018
Copyright information© 2019 Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Human–Computer Interaction on 24/03/2019, available online: http://www.tandfonline.com/10.1080/10447318.2019.1587856.
Permalink -

https://repository.uel.ac.uk/item/8443z

Accepted author manuscript

  • 33
    total views
  • 0
    total downloads
  • 4
    views this month
  • 0
    downloads this month

Related outputs

Transcranial alternating current stimulation (tACS) at 40 Hz enhances face and object perception
Gonzalez Perez, M., Wakui, E., Thoma, V., Nitsche, M. A. and Rivolta, D. 2019. Transcranial alternating current stimulation (tACS) at 40 Hz enhances face and object perception. Neuropsychologia.
Review: Non‐invasive brain stimulation in behavioral addictions: insights from direct comparisons with substance use disorders
Gomis Vicent, E., Thoma, V., Turner, J., Hill, K. P. and Pascual‐Leone, A. 2019. Review: Non‐invasive brain stimulation in behavioral addictions: insights from direct comparisons with substance use disorders. The American Journal on Addictions. 28 (6), pp. 431-454.
Thinking dispositions and cognitive reflection performance in schizotypy
Broyd, Annabel, Ettinger, Ulrich and Thoma, V. 2019. Thinking dispositions and cognitive reflection performance in schizotypy. Judgment and Decision Making. 14 (1), pp. 80-90.
Water supplementation after dehydration improves judgment and decision-making performance
Thoma, V. and Patsalos, Olivia C. 2019. Water supplementation after dehydration improves judgment and decision-making performance. Psychological Research.
Exploring the relationship between grapheme colour-picking consistency and mental imagery
Spiller, M., Harkry, Lee, McCullagh, Fintan, Thoma, V. and Jonas, C. 2019. Exploring the relationship between grapheme colour-picking consistency and mental imagery. Philosophical Transactions B: Biological Sciences. 374 (Art. 20190023).
Three-quarter views of depth-rotated faces induce face-specific capacity limits in visual search
Thoma, V. and de Fockert, Jan W. 2019. Three-quarter views of depth-rotated faces induce face-specific capacity limits in visual search. Experimental Psychology. 65 (6), pp. 360-369.
Behavioral biases in pension fund trustees’ decision-making
Weiss-Cohen, Leonardo, Ayton, Peter, Clacher, Iain and Thoma, V. 2018. Behavioral biases in pension fund trustees’ decision-making. Review of Behavioural Finance. 11 (2), pp. 128-143.
Anodal transcranial direct current stimulation over the right dorsolateral prefrontal cortex enhances reflective judgment & decision-making
Edgcumbe, Daniel R., Thoma, V., Rivolta, Davide, Nitsche, Michael A. and Fu, C. 2018. Anodal transcranial direct current stimulation over the right dorsolateral prefrontal cortex enhances reflective judgment & decision-making. Brain Stimulation. 12 (3), pp. 652-658.
Misaligned and Polarity-Reversed Faces Determine Face-specific Capacity Limits
Thoma, V., Ward, Neil and de Fockert, Jan W. 2016. Misaligned and Polarity-Reversed Faces Determine Face-specific Capacity Limits. Frontiers in Psychology. 7 (1470).
View-sensitive ERP repetition effects indicate automatic holistic processing of spatially unattended objects
Wakui, E., Thoma, V. and de Fockert, Jan W. 2016. View-sensitive ERP repetition effects indicate automatic holistic processing of spatially unattended objects. Neuropsychologia. 89, pp. 426-436.
Reachability Does Not Explain the Middle Preference: A Comment on Bar-Hillel (2015)
Rodway, P., Schepman, A. and Thoma, V. 2016. Reachability Does Not Explain the Middle Preference: A Comment on Bar-Hillel (2015). i-Perception. 7 (2).
Event-related potential effects of object repetition depend on attention and part-whole configuration
Gosling, Angela, Thoma, V., Fockert, Jan W. De and Richardson-Klavehn, Alan 2016. Event-related potential effects of object repetition depend on attention and part-whole configuration. Frontiers in Human Neuroscience. 10 (478).
Looking behaviour and preference for artworks: The role of emotional valence and location
Kreplin, Ute, Thoma, V. and Rodway, Paul 2014. Looking behaviour and preference for artworks: The role of emotional valence and location. Acta Psychologica. 152, pp. 100-108.
Spatial attention enhances object coding in local and distributed representations of the lateral occipital complex
Guggenmos, Matthias, Thoma, V., Haynes, John-Dylan, Richardson-Klavehn, Alan, Cichy, Radoslaw Martin and Sterzer, Philipp 2015. Spatial attention enhances object coding in local and distributed representations of the lateral occipital complex. NeuroImage. 116, pp. 149-157.
Good Thinking or Gut Feeling? Cognitive Reflection and Intuition in Traders, Bankers and Financial Non-Experts
Thoma, V., White, Elliott, Panigrahi, Asha, Strowger, Vanessa and Anderson, I. 2015. Good Thinking or Gut Feeling? Cognitive Reflection and Intuition in Traders, Bankers and Financial Non-Experts. PLOS ONE. 10 (4), p. e0123202.
Priming of object detection under continuous flash suppression depends on attention but not on part-whole configuration
Stein, Timo, Thoma, V. and Sterzer, Philipp 2015. Priming of object detection under continuous flash suppression depends on attention but not on part-whole configuration. Journal of Vision. 15 (3), pp. 15-15.
Non-holistic coding of objects in lateral occipital complex with and without attention
Guggenmos, Matthias, Thoma, V., Cichy, Radoslaw Martin, Haynes, John-Dylan, Sterzer, Philipp and Richardson-Klavehn, Alan 2014. Non-holistic coding of objects in lateral occipital complex with and without attention. NeuroImage. 107, pp. 356-363.
Object representations in ventral and dorsal visual streams: fMRI repetition effects depend on attention and part–whole configuration
Thoma, V. and Henson, Richard N. 2011. Object representations in ventral and dorsal visual streams: fMRI repetition effects depend on attention and part–whole configuration. NeuroImage. 57 (2), pp. 513-525.
Face-specific capacity limits under perceptual load do not depend on holistic processing
Thoma, V. 2014. Face-specific capacity limits under perceptual load do not depend on holistic processing. Psychonomic Bulletin and Review. 21 (6), pp. 1473-1480.
The devil you know: The effect of brand recognition and product ratings on consumer choice
Thoma, V. and Williams, Alwyn 2013. The devil you know: The effect of brand recognition and product ratings on consumer choice. Judgment and Decision Making. 8 (1), pp. 34-44.
Perceptual load effects on processing distractor faces indicate face-specific capacity limits
Thoma, V. and Lavie, Nilli 2013. Perceptual load effects on processing distractor faces indicate face-specific capacity limits. Visual Cognition. 21 (8), pp. 1053-1076.
Good thinking or gut feeling? Decision-making style and rationality in traders, bankers and financial non-experts
Thoma, V. 2013. Good thinking or gut feeling? Decision-making style and rationality in traders, bankers and financial non-experts. UEL Research and Knowledge Exchange Conference 2013. University of East London, London 26 Jun 2013 London University of East London.
Evidence for holistic representations of ignored images and analytic representations of attended images
Thoma, V., Hummel, John E. and Jules, Davidoff 2004. Evidence for holistic representations of ignored images and analytic representations of attended images. Journal of Experimental Psychology: Human Perception and Performance. 30 (2), pp. 257-267.
Priming of depth-rotated objects depends on attention and part changes
Thoma, V. and Davidoff, J. 2006. Priming of depth-rotated objects depends on attention and part changes. Experimental Psychology. 53 (1), pp. 31-47.
Priming of plane-rotated objects depends on attention and view familiarity
Thoma, V., Davidoff, J. and Hummel, J.E. 2007. Priming of plane-rotated objects depends on attention and view familiarity. Visual Cognition. 15 (2), pp. 179-210.
Object representations in ventral and dorsal visual streams: fMRI repetition effects depend on attention and part–whole configuration
Thoma, V. and Henson, R.N. 2011. Object representations in ventral and dorsal visual streams: fMRI repetition effects depend on attention and part–whole configuration. NeuroImage. 57 (2), pp. 513-525.
The role of perceptual load in object recognition
Lavie, Nilli, Lin, Zhicheng, Zokaei, Nahid and Thoma, V. 2009. The role of perceptual load in object recognition. Journal of Experimental Psychology: Human Perception and Performance. 35 (5), pp. 1346-1358.