Consumer Behaviour and Digital Transformation

Book


Gbadamosi, A. 2024. Consumer Behaviour and Digital Transformation. Routledge Taylor & Francis Group.
AuthorsGbadamosi, A.
Abstract

This comprehensive textbook explores how technological developments and emerging technologies impact on, and engage with, consumer behaviour and decision making globally. The book will enable readers to develop a coherent understanding of the basic underpinnings of consumer behaviour as they relate to individual and group-oriented consumption decisions, offering insight into how consumer behaviour, contemporary real-life situations, and digital technology are inextricably linked.

Key learning objectives, exercises and activities, boxed examples and analytical frameworks facilitate and enrich students’ learning. Each chapter includes ‘pause, plan, and practice (PPP)’ activities, as well as real-life case studies exploring digital consumption, digital consumer experiences, and digital trends across industries, from global companies such as Nike and McDonald’s to the digital transformation of SMEs. Combining a thorough examination of traditional theory with a fresh approach to the impact of digital transformation on consumer behaviour, this textbook should be core reading for advanced undergraduate and postgraduate students studying Consumer Behaviour, Consumer Psychology, Customer Experience Management, and Digital Marketing.

This book will be accompanied by online resources for the use of instructors, including PowerPoint slides and a test bank.

Year2024
PublisherRoutledge Taylor & Francis Group
Publication dates
Print11 Mar 2024
Publication process dates
Deposited07 Mar 2024
Edition1
SeriesBusiness and Digital Transformation
ISBN9781032149752
9781003242031
Digital Object Identifier (DOI)https://doi.org/10.4324/9781003242031
Web address (URL)https://www.routledge.com/9781032149769
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