A Review of Workplace Gossip: The Development of a Process Model for Studying Workplace Gossip

Book chapter


Chang, K. 2023. A Review of Workplace Gossip: The Development of a Process Model for Studying Workplace Gossip. in: Carrim, N. M. H. (ed.) Office gossip and minority employees in the South African workplace Springer Singapore. pp. 9–32
AuthorsChang, K.
EditorsCarrim, N. M. H.
Abstract

Drawing on multi-disciplinary literature, the current chapter provides a conceptual review of the workplace gossip and contributes to the literatures in four specific ways. Firstly, we argues that workplace gossip should be separated from general gossip in literature, and we develops an integrative conceptual model to support the argument. Secondly, we examine the similarities and differences among major workplace gossip constructs. We analyze five emerging types of workplace gossip and explain their unique characteristics. Thirdly, we examine both empirical and literature-based studies that have been conducted on gossip. We then develop a conceptual model that integrates the important characteristics of the gossipers, victims, moderators, mediators, and consequences of workplace gossip. Finally, we critically discuss the important areas where future research may be needed. It is our hope that this chapter provides an in-depth look at the phenomenon of workplace gossip and inspires future research. Implications of the research findings are informative to the personnel management, helping reduce the problems associated with workplace gossip too.

Book titleOffice gossip and minority employees in the South African workplace
Page range9–32
Year2023
PublisherSpringer Singapore
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Publication dates
Online12 Jul 2023
Publication process dates
Deposited06 Jun 2023
Edition1
ISBN9789819926916
9789819926909
Digital Object Identifier (DOI)https://doi.org/10.1007/978-981-99-2691-6_2
Web address (URL)https://link.springer.com/book/10.1007/978-981-99-2691-6
Copyright holder© 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
Copyright informationUse of archived accepted manuscripts (AMs) of non open-access books and chapters are subject to an embargo period and Springer Nature's AM terms of use, which permit users to view, print, copy, download and text and data-mine the content, for the purposes of academic research, subject always to the full conditions of use. Under no circumstances may the AM be shared or distributed under a Creative Commons, or other form of open access license, nor may it be reformatted or enhanced.
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