Enhancing Employee Engagement for Small and Medium Enterprises in Taiwan

Book chapter

Cheng, K-T. and Chang, K. 2021. Enhancing Employee Engagement for Small and Medium Enterprises in Taiwan. in: Management Association, I. R. (ed.) Research Anthology on Small Business Strategies for Success and Survival (3 Volumes) IGI Global. pp. 1318-1339
AuthorsCheng, K-T. and Chang, K.
EditorsManagement Association, I. R.
Abstract

The aim of the research is to study the employee engagement strategies utilised in Taiwan's SMEs from the perspective of the employees. In doing so, a qualitative research method was employed using semi-structured interviews. Nine participants from five sectors of SMEs (electronics & information, metal transportation, machinery and equipment, food manufacturing, and textile) were interviewed. The authors' results reveal that having high levels of engagement amongst employees in Taiwan's SMEs will bring about an increase in work commitment amongst employees which encourages productivity for the organisation. These findings hold several important theoretical and practical implications.

Book title Research Anthology on Small Business Strategies for Success and Survival (3 Volumes)
Page range1318-1339
Year2021
PublisherIGI Global
Publication dates
PrintJun 2021
Publication process dates
Deposited07 Jun 2023
ISBN9781799891550
9781799891567
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-7998-9155-0.ch064
Web address (URL)https://www.igi-global.com/book/275866
Permalink -

https://repository.uel.ac.uk/item/8w201

Log in to edit

  • 113
    total views
  • 0
    total downloads
  • 4
    views this month
  • 0
    downloads this month

Export as

Related outputs

Unequal Academy: The Struggle and Challenges of Token Black Academics in the UK
Adisa, T. A., Gbadamosi, G. and Chang, K. 2025. Unequal Academy: The Struggle and Challenges of Token Black Academics in the UK. British Journal of Management. p. In press.
The efficacy of high-performance-work-practices (HPWPs) in enhancing employee engagement and service-oriented organisational citizenship behaviour: A qualitative study of hotel managers and employees
Odiaka, K. and Chang, K. 2024. The efficacy of high-performance-work-practices (HPWPs) in enhancing employee engagement and service-oriented organisational citizenship behaviour: A qualitative study of hotel managers and employees. International Journal of Organizational Analysis (IJOA). p. In Press. https://doi.org/10.1108/IJOA-05-2024-4545
Unveiling English school leaders’ intentional well-being cultivation practices during a global pandemic
Yeh, C. S. H., Chang, K. and Ravalier, J. 2024. Unveiling English school leaders’ intentional well-being cultivation practices during a global pandemic. International Journal of Educational Management. p. In Press. https://doi.org/10.1108/IJEM-10-2023-0520
Resilience Governance and Acceptance of Climate Change Policy in Taiwan Special Municipalities
Cheng, C.-F., Cheng, K.-T., Chang, K. and Tai, H.-W. 2024. Resilience Governance and Acceptance of Climate Change Policy in Taiwan Special Municipalities. SAGE Open. 14 (3), pp. 1-12. https://doi.org/10.1177/21582440241284011
Ethical and operational challenges in AI-empowered employee recruitment: Insights and suggestions to the managers and managerial practitioners
Chang, K. 2024. Ethical and operational challenges in AI-empowered employee recruitment: Insights and suggestions to the managers and managerial practitioners. Innovations in Business and Strategic Management. 2 (1), pp. 29-32. https://doi.org/10.61577/ibsm.2024.100005
A Critical Review of Artificial Intelligence in People Management
Chang, K., Cheng, K. and Sandland, S. 2024. A Critical Review of Artificial Intelligence in People Management. in: Adisa, T. A. (ed.) HRM 5.0: Unpacking the Digitalisation of Human Resource Management Palgrave Macmillan. pp. 35-56
Digitalisation of Personnel Recruitment and Selection
Chang, K., Carrim, N. M. H., Cheng, K. and Sandland, S. 2024. Digitalisation of Personnel Recruitment and Selection. in: Adisa, T. A. (ed.) HRM 5.0: Unpacking the Digitalisation of Human Resource Management Palgrave Macmillan. pp. 87-111
An exploration of factors influencing variations in digital technology adoption by small and medium enterprises (SMEs)
Coker, T. and Chang, K. 2024. An exploration of factors influencing variations in digital technology adoption by small and medium enterprises (SMEs) . BAM 2024: British Academy of Management Conference. Nottingham Trent Univeristy, UK 02 - 06 Sep 2024 British Academy of Management.
Strengthening economic cooperation: Cooperative economics theory may have the answers
Akinwalere, S. and Chang, K. 2024. Strengthening economic cooperation: Cooperative economics theory may have the answers. BAM 2024: British Academy of Management Conference. Nottingham Trent Univeristy, UK 02 - 06 Sep 2024 British Academy of Management.
Demand for computer chips fuelled by AI could reshape global politics and security
Chang, K. and Vaduva, A. 2024. Demand for computer chips fuelled by AI could reshape global politics and security. The Conversation.
AI may develop a huge carbon footprint, but it could also be a critical ally in the fight against climate change
Chang, K. and Vaduva, A. 2024. AI may develop a huge carbon footprint, but it could also be a critical ally in the fight against climate change. The Conversation.
A balanced work-life relationship helps boost employee performance
Adisa, T. A. and Chang, K. 2024. A balanced work-life relationship helps boost employee performance. Human Resources Management and Services. 6 (2), p. 3460. https://doi.org/10.18282/hrms.vxix.3460
Teaching a tough subject from a perspective of psychology
Chang, K. 2024. Teaching a tough subject from a perspective of psychology. in: Berry, J. and Pritchard, C. (ed.) Learning Mathematics: What the Experts Say Mathematical Association. pp. 62-64
Psychological empowerment and creative performance: Mediating role of thriving and moderating role of competitive psychological climate
Sahadev, S., Chang, K., Malhotra, N., Kim, J-H., Ahmed, T. and Kitchen, P. 2024. Psychological empowerment and creative performance: Mediating role of thriving and moderating role of competitive psychological climate. Journal of Business Research. 170 (Art. 114310). https://doi.org/10.1016/j.jbusres.2023.114310
Athletic participation brings more job opportunities, true or false?
Celse, J. and Chang, K. 2024. Athletic participation brings more job opportunities, true or false? The International Journal of Human Resource Management. 35 (7), pp. 1225-1249. https://doi.org/10.1080/09585192.2023.2267426
Can manager's listening behavior benefit employees? Power distance may have the answer
Kuo, C-C., Chang, K. and Chang, S. 2024. Can manager's listening behavior benefit employees? Power distance may have the answer. The International Journal of Listening (IJL). 38 (3), pp. 171-185. https://doi.org/10.1080/10904018.2021.2004892
Student induction experiences: Through the lens of gamification
Vaduva, A. M., Chang, K., Choudhury, S., Demirbilek, M. and Tosun, E. 2023. Student induction experiences: Through the lens of gamification. BAM 2023: British Academy of Management Conference. University of Sussex, UK 01 - 06 Sep 2023 British Academy of Management.
Does AI bring more benefits or threats to the workplace?
Ali, M. M., Chang, K. and Vaduva, A. 2023. Does AI bring more benefits or threats to the workplace? Business Time in Essex. 30 (Winter), pp. 66-67.
Sales Control Management in Banking and the Usefulness of Emerging
Vaduva, A., Choudhury, S. and Chang, K. 2023. Sales Control Management in Banking and the Usefulness of Emerging. AABD 2023: Academy of African Business and Development 23rd Annual Conference . University of East London 16 - 20 May 2023
The Determinants of Foreign-Direct-Investment (FDI) Inflows in Nigeria
Akinwalere, S. and Chang, K. 2023. The Determinants of Foreign-Direct-Investment (FDI) Inflows in Nigeria. Journal of Developing Areas. 57 (4), pp. 91-105.
A Review of Workplace Gossip: The Development of a Process Model for Studying Workplace Gossip
Chang, K. 2023. A Review of Workplace Gossip: The Development of a Process Model for Studying Workplace Gossip. in: Carrim, N. M. H. (ed.) Office gossip and minority employees in the South African workplace Springer Singapore. pp. 9–32
Management accounting system: Insights from the decision making theories
Chang, K., Lasyoud, A. A. and Osman, D. 2023. Management accounting system: Insights from the decision making theories. Social Sciences & Humanities Open. 8 (Art. 100529). https://doi.org/10.1016/j.ssaho.2023.100529
AI Boosts Performance but Affects Employee Emotions
Cheng, K-T., Chang, K. and Tai, H-W. 2022. AI Boosts Performance but Affects Employee Emotions. Information Resources Management Journal (IRMJ). 35 (Art. 20), pp. 1-18. https://doi.org/10.4018/irmj.314220
Employee's lying behavior and the role of self-awareness
Chang, K., Max, S. and Celse, J. 2022. Employee's lying behavior and the role of self-awareness. International Journal of Organizational Analysis (IJOA). 30 (6), pp. 1538-1553. https://doi.org/10.1108/IJOA-12-2020-2513
The Efficacy of Stress Coping Strategies in Taiwan’s Public Utilities During the COVID-19 Pandemic
Cheng, K-T. and Chang, K. 2022. The Efficacy of Stress Coping Strategies in Taiwan’s Public Utilities During the COVID-19 Pandemic. Utilities Policy. 79 (Art. 101431). https://doi.org/10.1016/j.jup.2022.101431
Artificial Intelligence in Personnel Management: Opportunities and Challenges to the Higher Education Sector (HES)
Chang, K., Abdalla, Y. A. and Lasyoud, A. A. 2021. Artificial Intelligence in Personnel Management: Opportunities and Challenges to the Higher Education Sector (HES). 2021 European, Asian, Middle Eastern, North African Conference on Management & Information Systems (EAMMIS). Istanbul, Turkey 19 - 20 Mar 2021 Springer, Cham. https://doi.org/10.1007/978-3-030-77246-8_27
Agency workers and their equivocal roles – wandering employees?
Chang, K. and Itegboje, J. 2021. Agency workers and their equivocal roles – wandering employees? Labor History. 62 (2), pp. 115-133. https://doi.org/10.1080/0023656X.2021.1876844
Machiavellianism, workplace envy, and their impact at work
Chang, K. and Kuo, C-C. 2021. Machiavellianism, workplace envy, and their impact at work. Chinese Journal of Psychology. 63 (1), pp. 99-120. https://doi.org/10.6129/CJP.202103_63(1).0005
Subordinates’ competence: a potential trigger for workplace ostracism
Chang, K., Kuo, C-C., Quinton, S., Lee, I., Cheng, T-C. and Huang, S-K. 2021. Subordinates’ competence: a potential trigger for workplace ostracism. The International Journal of Human Resource Management. 32 (8), pp. 1801-1827. https://doi.org/10.1080/09585192.2019.1579246
Can subordinates benefit from manager’s gossip?
Chang, K. and Kuo, C-C. 2021. Can subordinates benefit from manager’s gossip? European Management Journal. 39 (4), pp. 497-507. https://doi.org/10.1016/j.emj.2020.09.009
Artificial intelligence in personnel management: the development of APM model
Chang, K. 2020. Artificial intelligence in personnel management: the development of APM model. The Bottom Line. 33 (4), pp. 377-388. https://doi.org/10.1108/BL-08-2020-0055
Workplace gossip and employee cynicism: The moderating role of dispositional envy
Kuo, C-C., Chang, K., Kuo, T-K. and Cheng, S. 2020. Workplace gossip and employee cynicism: The moderating role of dispositional envy. Chinese Journal of Psychology. 62 (4), pp. 537-552. https://doi.org/10.6129/CJP.202012_62(4).0005